Legal notice

This Legal Notice applies to the website acepromu.shop and to the products, content, services, communications, and transactions made available through this website.

Please read this Legal Notice together with our Terms of Service, Privacy Policy, Return & Refund Policy, and Shipping Policy. By accessing, browsing, using, or placing an order through acepromu.shop, you acknowledge that you have read and understood the policies and notices made available on our website.

1. Website Operator

Website name: acepromu.shop

Business activity: Online retail sale of dresses and related fashion products.

Customer service email: info@acepromu.shop

For all enquiries relating to orders, delivery, cancellations, returns, refunds, privacy, product information, website use, or legal matters, please contact us by email at info@acepromu.shop.

2. Purpose of This Website

acepromu.shop is an online retail website intended to offer dresses and related fashion products to customers, including customers located in the United Kingdom.

The website provides product information, product images, size guidance, prices, ordering facilities, customer-service information, delivery information, return information, and other content related to the purchase of dresses.

All products displayed on acepromu.shop are subject to availability. Product availability, styles, prices, promotions, product descriptions, and website content may be updated from time to time.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, size information, measurements, prices, availability, and other product details are accurate and clear.

However, colours may appear differently depending on your device, screen settings, browser, lighting conditions, and display technology. Minor differences in colour, texture, print placement, measurements, stitching, trim, and overall appearance may occur.

Size information is provided as general guidance. Customers are encouraged to review the size guide, product measurements, fabric details, care instructions, and product description carefully before placing an order.

Nothing on acepromu.shop is intended to replace your own assessment of whether a dress is suitable for your personal requirements, preferred fit, occasion, comfort, or styling needs.

4. Prices, Payments, and Orders

All product prices and any applicable charges are displayed before you submit an order.

Where free standard shipping is available, no standard delivery fee will be charged for eligible orders delivered within the United Kingdom. The estimated delivery timeframe for standard orders is 15 to 20 calendar days, as explained in our Shipping Policy.

Prices, promotions, discounts, and product availability may change at any time before an order is accepted. If an obvious pricing, product-description, stock, or technical error is identified before an order is accepted, acepromu.shop may contact you to offer the option of proceeding at the corrected price or cancelling the order for a full refund.

An order acknowledgement does not necessarily mean that your order has been accepted. A purchase contract is formed when acepromu.shop confirms acceptance and dispatch of the order.

Payment must be completed through one of the payment methods made available at checkout. Payment information may be processed by secure third-party payment providers. acepromu.shop does not normally store full payment-card details.

5. Delivery Information

acepromu.shop offers free standard shipping on eligible orders delivered within the United Kingdom.

The estimated delivery timeframe is 15 to 20 calendar days from order confirmation. This timeframe includes normal order processing, preparation, dispatch, carrier transit, and final delivery.

Delivery dates are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, public holidays, high demand, transport disruption, security checks, inaccurate delivery details, or other unexpected events.

We will make reasonable efforts to deliver orders within the estimated timeframe and, unless another delivery date has been agreed, without undue delay and no later than the period required by applicable law.

Goods remain the responsibility of acepromu.shop until they come into the physical possession of the customer or a person nominated by the customer to receive them.

For complete delivery information, including tracking, delayed deliveries, missing parcels, damaged parcels, and delivery-address responsibilities, please read our Shipping Policy.

6. Consumer Cancellation, Returns, and Refunds

Customers purchasing online normally have a legal right to cancel an eligible order within 14 calendar days after receiving the goods, without giving a reason.

To exercise the right to cancel, customers may send a clear cancellation request to info@acepromu.shop and include the relevant order number.

After notifying us of cancellation, customers normally have a further 14 calendar days to return the goods. Customers may inspect and try on a dress in the same way they would in a physical shop.

A customer’s statutory rights are not affected by any return-policy term. If a dress is faulty, damaged, not as described, or not fit for purpose, the customer may be entitled to a repair, replacement, price reduction, or refund.

For complete information about return eligibility, return costs, refund timing, faulty products, exchanges, and cancellation rights, please read our Return & Refund Policy.

7. Customer Rights

Nothing in this Legal Notice, our Terms of Service, product descriptions, policies, notices, or other website content is intended to limit, exclude, or restrict any statutory consumer rights.

Customers retain rights available under applicable consumer law, including rights relating to:

• Products that are of satisfactory quality.

• Products that are fit for purpose.

• Products that match their description.

• Delivery of goods.

• Cancellation of eligible online purchases.

• Returns and refunds.

• Remedies for faulty, damaged, incorrect, or misdescribed products.

• Protection against unfair contract terms and misleading commercial practices.

If you believe that acepromu.shop has not met its legal obligations, please contact us at info@acepromu.shop so that we can review and address the matter.

8. Intellectual Property

Unless otherwise stated, all content available on acepromu.shop is owned by or licensed to acepromu.shop.

This includes, but is not limited to:

• Website text

• Product descriptions

• Product photographs

• Graphics

• Logos

• Brand elements

• Website design

• Page layouts

• Videos

• Icons

• Visual content

• Source materials

• Trademarks

• Trade names

• Copyrighted works

You may view and use the content on acepromu.shop for personal, non-commercial shopping purposes only.

You must not copy, reproduce, download, republish, distribute, alter, sell, license, scrape, reverse engineer, exploit, or use website content for commercial purposes without prior written permission from acepromu.shop.

Any unauthorised use of the intellectual property displayed on this website may result in legal action.

9. Website Use

You agree to use acepromu.shop lawfully and responsibly.

You must not:

• Use the website for fraudulent, unlawful, harmful, or deceptive purposes.

• Attempt to gain unauthorised access to website accounts, systems, servers, data, or networks.

• Introduce viruses, malware, harmful code, or other disruptive technology.

• Interfere with the website’s operation, security, availability, or functionality.

• Use automated tools, bots, crawlers, scripts, scraping software, or data-mining methods without permission.

• Submit false, misleading, defamatory, abusive, or unlawful content.

• Impersonate another person or misrepresent your identity.

• Use the website to infringe the rights of acepromu.shop, another customer, or any third party.

• Use product images, descriptions, or branding for unauthorised resale, advertising, or commercial activity.

acepromu.shop may take reasonable action to protect its website, customers, systems, and legal rights where these rules are breached.

10. Third-Party Services and Links

acepromu.shop may use or link to third-party services, including payment providers, delivery providers, website-hosting providers, analytics providers, social-media platforms, and other external services.

Third-party services are operated under their own terms, privacy policies, and legal notices. acepromu.shop is not responsible for the content, availability, security, privacy practices, products, services, or actions of third parties.

Customers should review the terms and privacy policies of any third-party website or service before providing personal information or completing a transaction through that third party.

11. Privacy and Data Protection

acepromu.shop respects the privacy of website visitors and customers.

Personal information is collected, used, stored, shared, and protected in accordance with our Privacy Policy and applicable data-protection law.

Our Privacy Policy explains the types of information we may collect, how we use it, our lawful bases for processing, how long we keep information, cookie use, marketing communications, international transfers, security measures, and customer privacy rights.

For privacy-related questions or requests, please contact info@acepromu.shop with the subject line “Privacy Request”.

12. Website Availability and Content Accuracy

We aim to keep acepromu.shop available, secure, accurate, and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, free from technical problems, or available at all times.

We may temporarily suspend, restrict, update, maintain, modify, or discontinue all or part of the website where reasonably necessary for security, maintenance, upgrades, technical improvements, legal compliance, or operational reasons.

We make reasonable efforts to keep website content up to date. However, we do not guarantee that all content will always be complete, current, or free from errors.

Nothing on acepromu.shop constitutes legal, financial, medical, professional, or other specialist advice.

13. Liability

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so.

In particular, acepromu.shop does not exclude or limit liability for:

• Death or personal injury caused by negligence.

• Fraud or fraudulent misrepresentation.

• Breach of statutory consumer rights.

• Supplying goods that are faulty, not as described, or not fit for purpose.

• Any other liability that cannot lawfully be excluded or limited.

Subject to applicable law, acepromu.shop is not responsible for losses that were not reasonably foreseeable, losses resulting from a customer’s misuse of a product or website, or losses caused by circumstances outside our reasonable control.

Nothing in this section affects a customer’s legal right to seek a remedy where a product does not meet the standards required by law.

14. Changes to This Legal Notice

acepromu.shop may update this Legal Notice from time to time to reflect changes in our website, business operations, products, policies, legal requirements, or customer-service procedures.

The version published on acepromu.shop at the time of your website use or order will apply, unless a change is required by law or is more favourable to you.

We encourage customers to review this Legal Notice periodically.

15. Governing Law

This Legal Notice and the use of acepromu.shop are governed by the laws of England and Wales, except where mandatory consumer-protection law in your country or part of the United Kingdom provides greater protection.

Nothing in this Legal Notice prevents customers from relying on mandatory legal rights available to them under applicable law.

16. Contact Information

For legal enquiries, customer-service enquiries, privacy requests, complaints, cancellation requests, return requests, or general questions, please contact:

acepromu.shop
info@acepromu.shop